The benefit of experience
While providing an efficient and reliable port agency service as a matter of course, the cruise industry demands a supplier is ready to address all the issues specific to an environment that is both dynamic and demanding.
Over the years, MLS has proved itself to have the flexibility, experience and knowledge to successfully address all the needs of the cruise industry. In addition to the tasks involved in the day-to-day port agency remit, security, and health and safety, play a vital role in all operations.
Operating in destinations that may be new to the cruise lines is never a problem for MLS. Having invested heavily in developing relationships with designated agents across the globe, MLS can ensure a deep local knowledge that results in the smooth running of all logistical operations including, but not limited to, turnaround handling, shore excursions, crew handling, customs and immigration, and port services.
Tailor-made services are provided to meet specific logistical challenges related to ship's supplies and provisions, freight forwarding, storage and warehousing, wet and dry docks, and repairs.
MLS provides service to the highest standard on a 24/7 schedule, which allows the provision of appropriate solutions to any last minute request.
Having managed the movement of more than 1,500,000 passengers in transit, more than 500,000 passengers on shore excursions and more than 300,000 passengers in turnaround during the last exercise, MLS has added to its proven track record as the ideal supplier to meet the requirements and needs of the cruise industry.